Simplify For Success

There is tremendous value to simplification. To quote Steve jobs, “Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it is worth it in the end because once you get there, you can move mountains.” We wanted to explore how people and companies achieve simplification in this series of posts.

Data is complex but our solution to managing data need not be complex. Can simplifying what we are doing help us to do more with less?

Simplification is a key focus for many companies and everyone understands how eliminating unnecessary complexity can lead to more successful outcomes. But achieving simplicity is hard. So why is simple not easy and obvious?

First, lack of time to simplify. Your processes or products can get more complex over time as new aspects are introduced. Or your first iteration to achieve your objectives might not be the simplest version – but you are in a time crunch to get that first product or prototype out of the door. In either case, you realize there might be simpler ways to achieve what you are doing, but you just do not have the time to step back and possibly disrupt your current state while redesigning and rebuilding a simpler and a more straight forward version. Again to quote Steve Jobs, “When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can often times arrive at some very elegant and simple solutions.”

Second, a perception that simple might be inferior. Often detailed and sophisticated problems require complex solutions. A solution might feel basic or inadequate or not good enough. The thinking can be when the problem we are solving is obviously complex, shouldn’t the solution also be complex?

Finally, simplification efforts get held back by lack of clarity. Clarity around exactly what needs to done and clarity around what exactly is being done in each step of the process. Once that clarity is available, it is easier to eliminate processes or steps that are not adding value and only focus on those that are doing what needs to be done. But this is easier said than done.

So what do you think is the best way to simplify? How does your company view simplification? is the right approach to re-configuring processes to streamline and eliminate unnecessary or repeated parts of the process. Or do you see better results when you start from an innovation focused approach to simplification. Are new advances in technology or radical redesign the only way you can simplify?

If you would like to share your thoughts please let us know.

via Simplify For Success

So, how much is this damn CCPA thing gonna #$@&%* cost me?! – Rafael Moscatel

The short answer? A lot, but not as much as you might have been told…

via So, how much is this damn CCPA thing gonna #$@&%* cost me?! – Rafael Moscatel

ILTA Blackberry and CAPP Presentation

As I’ve traveled around California doing my “Blessings of the CCPA” presentation, I’ve been asked repeatedly about the “average” cost of a CCPA solution from CFO’s, GC’s and IT folks alike. It’s a loaded question as there are many requirements to the law, from policy and website disclosures to consumer data request obligations. One size does not fit all and your organization needs to spend time methodically planning its approach before setting aside budget and other resources.

While some unprepared organizations may need to beef up spending in the near-term, others may end up refining their programs over the coming years as they realize their initial investment wasn’t as strategic as it probably needs to be.

Decision makers, consider the following:

  • What’s our true risk exposure based on the personal data we already collect, sell, barter, manage, etc. on behalf of our business partners?
  • Can we do this all in-house or should we outsource some of it?
  • Do we have any existing talent and software that might help streamline some of the CCPA’s major workstreams like data mapping?
  • What kind of fundamental changes are we willing to make to our IT infrastructure?
  • Do we fully automate self-service requests through API’s and is that even the right idea, long-term, given our risk, the evolving nature of IT and emerging legislation?
  • How can taking a principle based approach to privacy using concepts like data minimization to insulate us going forward?

Click here for a free CCPA Roadmap from Compliance and Privacy Partners.

Clearly, all of us subject to the law need to protect our business and expect some activity, whether it be through consumer requests or even the limited right of private action afforded by the CCPA. That doesn’t mean you turn your entire organization upside down and fork over hundreds of thousands of dollars in licensing ransom! Change management on this scale first requires proper risk analysis, roadmapping and getting stakeholders to buy-in and be accountable.

Then what’s my next step?

Before you embark on this journey to become a privacy-centric company, the real question you should be asking yourself is….

Are there consultants and affordable software solutions out there that will leverage our resources and best minds to help us implement a proportional strategy that protects us? 

The answer to that last question is YES!

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CAPP’s California Consumer Privacy Act Roadmap

Long-term solutions need to be fact-based and reasonable, recognizing the unique facets of your culture and business model. Big, complex and expensive isn’t always better.

It’s true there are some amazingly fancy privacy software products out there. But do you really want to spend a quarter to half-a-million dollars a year to fend off what might ultimately be a handful of consumer requests and opt-outs, when you can do the exact same thing with a far less expensive and better tool?

The bottom line…

There are so many vendors playing in the privacy space today and way too many folks are impulsively investing either too heavily or disproportionately in them just to “check the box.” Yes, of course you need to “check the box,” but running headfirst into this regulatory challenge could leave you with a budget nightmare and organizational headache you’ll soon regret.

The bottom line is your investment needs to be proportional to your risk profile and the complexity of your infrastructure and organization. Even then, you may not need a solution that costs you hundreds of thousands of dollars when you could be compliant and sleep comfortably for under $50,000 a year.

Call us today at 323-413-7432, schedule a free consultation or visit us at www.capp-llc.com to learn more about our tailored privacy compliance solutions.