Information Governance and Records Management Planning
CAPP offers a range of consulting engagements to help you get your Information Governance program up and running or to simply update your existing framework.

Program Development and Strategy
- Charter and Mission, Roadmapping
- Analysis – Prioritizing IT and IG Initiatives
- Data Governance, Legal Hold, Records Management, and Privacy, Compliance, Service Operations, Software Procurement
- Governance – Executive Sponsorship, Steering Committees, Stakeholder Workshops, Board Level Compliance Reporting, Risk and Control Audits, Assurance Provider Alignment
- Policy Management and Procedures Development
- Data Classification, Privacy, Electronic Communications, Records Retention
- Data Governance Best Practices
- PMO Frameworks
- Regulatory Compliance Frameworks
- Privacy By Design
Change Management, Engagement, Training, and Awareness – Materials and marketing videos explaining records management and information governance,
- Quarterly Newsletters and Communications
- Employee Development
Organization and Roles – Establishing teams with the right skill sets and tactical capacity, restructuring or realignment if needed, Records and Data Coordinator networks
- Scorecards and Program Measurement
Project Management
Some Key Benefits of IG and Privacy Compliance Programs
- Creation of standardized platforms and policies to manage and protect your company and customer’s data throughout its lifecycle
- Providing information to customers in a format they require, compliant with rules such as GDPR and the CCPA
- Faster access to information to support customer queries and accurate information to customers to reduce the number of queries
- Lower cost to store data and records
- Reduced risk of exposure due to lost information
- Reduced loss of intellectual capital
- Tighter security and access control to records
- Proper and accurate control of contracts and supporting documentation in conjunction with contract lifecycle management systems
- Use of the correct versions of contracts
- Easy access to contracts to support decision-making processes
- Easier and faster access to accurate information
- Reduced time to complete processes
- Greater collaboration between employees, especially in cross-function or operational divisions
- Standardized processes, naming conventions, and procedures lead to reduced time and effort in creating, storing, finding, and retrieving information
- Less time spent wasted on unproductive tasks
- Enabling a knowledge-sharing environment
- Employees prefer working in organized, well-governed environments with easy access to supporting tools